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Customer Service Quality Assurance Unit – CSQAU

Introduction

The Customer Service Quality Assurance Unit has been an organ of the Ministry Since 2012. It primary purpose is to engender a service-driven culture of excellence across the Belize Public Service, and to ensure high quality standards of public service delivery and customer experience.

Roles and Responsibilities:

Services for Internal Customer (Public Officers, Ministries & Departments)

Employee Engagement Solutions