Help Topic
Bank
Help Topics
Bank（https://www.dbs.com.sg/personal/support/banking-product.html）
Credit Card（https://www.dbs.com.sg/personal/support/cards-product.html）
General Help（https://www.dbs.com.sg/personal/support/general-product.html）
Borrow（https://www.dbs.com.sg/personal/support/loans-product.html）
Invest（https://www.dbs.com.sg/personal/support/investment-product.html）
Insure（https://www.dbs.com.sg/personal/support/insurance-product.html）
Account Enquiries
There are various channels which you may open and check your account with us. The most convenient method would be via digibank online or digibank mobile.
Open an Account with DBS/POSB（https://www.dbs.com.sg/personal/support/bank-account-new-opening.html）
Documents Required for Account Opening（https://www.dbs.com.sg/personal/support/bank-account-opening-documents-required.html）
Check Account Opening Application Status（https://www.dbs.com.sg/personal/support/bank-account-application-status.html）
Enhanced Due Diligence Form（https://www.dbs.com.sg/personal/dbs-forms/deposit/edd.page?pid=sg-dbs-help-support-banking-product-edd）
Activate Account (New to Bank Customers)（https://www.dbs.com.sg/personal/support/bank-account-activate-ntb.html）
Change MySavings/SAYE Account Instruction（https://www.dbs.com.sg/personal/support/bank-account-change-msa-contribution.html）
Check and Share Account Transaction Details（https://www.dbs.com.sg/personal/support/bank-deposit-accounts-account-transactions.html）
DBS/POSB Transaction Codes & Descriptions（https://www.dbs.com.sg/personal/support/bank-account-transaction-codes.html）
Find your Account Number（https://www.dbs.com.sg/personal/support/bank-account-view-account-number.html）
Peek Balance（https://www.dbs.com.sg/personal/support/bank-deposit-accounts-peek-balance.html）
Check Account Balance（https://www.dbs.com.sg/personal/support/bank-deposit-accounts-check-account-balance.html）
Deposit Account Minimum Balance Service Charge（https://www.dbs.com.sg/personal/support/bank-deposit-accounts-fall-below-fee.html）
View Joint Account Information（https://www.dbs.com.sg/personal/support/bank-view-joint-account-info.html）
Convert POSB Passbook Savings Account（https://www.dbs.com.sg/personal/support/bank-deposit-passbook-conversion.html）
Request for DBS Account Conversion（https://www.dbs.com.sg/personal/support/bank-deposit-autosave-conversion.html）
Close a DBS/POSB Deposit Account（https://www.dbs.com.sg/personal/support/bank-account-closure.html）
Account Closure for Deceased account（https://www.dbs.com.sg/personal/support/bank-account-closure-deceased-account.html）
Applications & Facilities
Refer to our articles below for help on the various self-service banking channels made available for you.
Local Cash Withdrawal（https://www.dbs.com.sg/personal/support/bank-ssb-withdraw-cash-local.html）
Deposit Cash（https://www.dbs.com.sg/personal/support/bank-ssb-deposit-cash.html）
Deposit Coins（https://www.dbs.com.sg/personal/support/bank-ssb-deposit-coins.html）
Notes Exchange（https://www.dbs.com.sg/personal/support/bank-ssb-notes-exchange.html）
Exchange Foreign Currencies using DBS Multi-Currency Autosave Account（https://www.dbs.com.sg/personal/support/bank-ssb-exchange-foreign-currencies.html）
Authentication in Phone Banking（https://www.dbs.com.sg/personal/support/bank-ssb-phone-banking-authentication.html）
Phone Banking Services（https://www.dbs.com.sg/personal/support/bank-ssb-phone-banking-services.html）
Card Enquiries
If you are having issues or enquiries related to your card, articles below may help you solve them.
Apply for a Debit Card（https://www.dbs.com.sg/personal/support/bank-atm-debit-card-application.html）
Activate New Card（https://www.dbs.com.sg/personal/support/card-activate-new-card.html）
Enable/Disable Card For Overseas Use（https://www.dbs.com.sg/personal/support/card-overseas-enabling-for-overseas-use.html）
Check Debit Card Transaction Details（https://www.dbs.com.sg/personal/support/bank-atm-debit-card-transaction-details.html）
Transact & Withdraw in Foreign Currency Overseas（https://www.dbs.com.sg/personal/support/bank-atm-debit-card-withdraw-cash-overseas.html）
Replace ATM/Debit or Credit Card（https://www.dbs.com.sg/personal/support/card-issues-card-replacement.html）
Lost or Stolen Card（https://www.dbs.com.sg/personal/support/card-issues-lost-card.html#atmdebit-card）
Your Guide to Submit Card Transaction Dispute（https://www.dbs.com.sg/personal/support/general-incorrect-transaction.html）
Unable to Withdraw and Transact（https://www.dbs.com.sg/personal/support/bank-atm-debit-card-unable-to-withdraw.html）
Reset Card PIN（https://www.dbs.com.sg/personal/support/card-issues-forget-pin.html）
Update ATM/Debit Card Limits（https://www.dbs.com.sg/personal/support/bank-atm-debit-card-change-atm-card-limit.html）
Manage Accounts Linked to your Card（https://www.dbs.com.sg/personal/support/card-application-link-card-to-deposit-account.html）
Overseas Card Transaction Fees（https://www.dbs.com.sg/personal/support/card-charges-and-fees-overseas-transaction-fees.html）
Overseas Withdrawal Charges（https://www.dbs.com.sg/personal/support/bank-atm-debit-card-charges-overseas-withdrawal.html）
Cancel Card（https://www.dbs.com.sg/personal/support/card-issues-terminate-card.html）
Cheques
Have a cheque related query? Information below may help you clear all your doubts.
Deposit/Issue a Cheque（https://www.dbs.com.sg/personal/support/bank-cheque-depositing-cheques.html）
Cheque Clearing（https://www.dbs.com.sg/personal/support/bank-cheque-clearing.html）
Enquire Cheque Status（https://www.dbs.com.sg/personal/support/bank-cheque-view-cheque-status.html）
Returned/Bounced Cheque（https://www.dbs.com.sg/personal/support/bank-cheque-returned-cheques-reasons.html）
Purchase Cashier's Order（https://www.dbs.com.sg/personal/support/bank-payeasy-purchase-cashiers-order.html）
Purchase a Demand Draft（https://www.dbs.com.sg/personal/support/bank-payeasy-purchase-demand-draft.html）
Issue an Online Cheque（https://www.dbs.com.sg/personal/support/bank-cheque-purchase-ibcheque.html）
Add Cheque or Demand Draft Recipient（https://www.dbs.com.sg/personal/support/bank-cheque-purchase-ibcheque-add-recipient.html）
Remove Cheque or Demand Draft Recipient（https://www.dbs.com.sg/personal/support/bank-cheque-purchase-ibcheque-remove-recipient.html）
Deposit Cheque Wrongly（https://www.dbs.com.sg/personal/support/bank-cheque-wrongly-deposited-cheques.html）
Cancel Cheque（https://www.dbs.com.sg/personal/support/bank-cheque-cancelling-cheques.html）
Multiple Names in Cheque（https://www.dbs.com.sg/personal/support/bank-cheque-multiple-names-in-cheque.html）
Request for New Cheque Book（https://www.dbs.com.sg/personal/support/bank-cheque-request-new-cheque-book.html）
Foreign Currency Cheque Deposit（https://www.dbs.com.sg/personal/support/bank-cheque-fc-cheque-fees.html）
Child Development Account (POSB)
Children are our future and we have prepared the right articles to aid your queries.
Open a POSB Smiley Child Development Account (CDA)（https://www.posb.com.sg/personal/support/bank-account-cda-application.html）
Replace POSB Baby Bonus NETS Card（https://www.posb.com.sg/personal/support/bank-account-cda-replace-babybonus-card.html）
Check POSB Smiley Child Development Account (CDA) Transaction（https://www.posb.com.sg/personal/support/bank-account-cda-check-transaction.html）
Change POSB Smiley Child Development Account (CDA) Trustee（https://www.posb.com.sg/personal/support/bank-account-cda-change-trustee.html）
DBS digibank
Any problems related to our digibank platform can be solved with the articles we have prepared for you.
Minimum Operating System (OS) Requirements（https://www.dbs.com.sg/personal/support/bank-minimum-operating-system-requirements.html）
Your Guide to Digital Token（https://www.dbs.com.sg/personal/support/bank-ibanking-digital-token.html）
Your Guide to digibank（https://www.dbs.com.sg/personal/support/guide-ibanking.html）
Set up your Digital Token（https://www.dbs.com.sg/personal/support/bank-ibanking-digital-token-setup.html）
Apply for digibank（https://www.dbs.com.sg/personal/support/bank-ibanking-application.html）
Reset/Retrieve digibank User ID and/or PIN（https://www.dbs.com.sg/personal/support/bank-digibank-reset-uid-pin.html）
Using your DBS Physical Token（https://www.dbs.com.sg/personal/support/bank-ibanking-using-ib-secure-device.html）
Manage Transactional Alerts（https://www.dbs.com.sg/personal/support/bank-ibanking-notification-alerts.html）
Switch your digibank mobile to Simple Mode（https://www.dbs.com.sg/personal/support/bank-switch-simple-full-mode.html）
Understanding Net Worth in digiWealth（https://www.dbs.com.sg/personal/support/bank-view-net-worth.html）
Your guide to DBS digiWealth（https://www.dbs.com.sg/personal/digiwealth/why-digiwealth.page）
Your guide to SGFinDex（https://www.dbs.com.sg/personal/deposits/digital-services/sgfindex）
Link your financial data via SGFinDex（https://www.dbs.com.sg/personal/support/bank-sgfindex-link-insurance.html）
Unlink your financial data via SGFinDex（https://www.dbs.com.sg/personal/support/bank-sgfindex-unlink-financial-institution.html）
DBS Multiplier Account
Learn how you can earn higher interest with DBS Multiplier Account!
Understanding Eligible Transactions（https://www.dbs.com.sg/personal/support/bank-multiplier-eligible-transactions.html）
Fixed Deposit
Information regarding opening, placing and changing maturity instructions for your fixed deposit available here.
Open a Fixed Deposit Account（https://www.dbs.com.sg/personal/support/bank-account-fixed-deposit-opening.html）
Fixed Deposit Placement（https://www.dbs.com.sg/personal/support/bank-account-fixed-deposit-placement.html）
Fixed Deposit Premature Withdrawal（https://www.dbs.com.sg/personal/support/bank-account-fixed-deposit-withdrawal.html）
Change Fixed Deposit Maturity Instructions（https://www.dbs.com.sg/personal/support/bank-account-fixed-deposit-maturity-instructions.html）
Local Funds Transfer
Funds transfer can be a harrowing experience and performing it digitally can be difficult. Refer to our articles below for more help.
Transfer Funds to Other Bank Accounts in Singapore（https://www.dbs.com.sg/personal/support/bank-local-funds-transfer-transfer-to-other-bank-accounts.html）
Add Fund Transfer Recipient（https://www.dbs.com.sg/personal/support/bank-local-funds-transfer-add-bank-recipient.html）
Remove Fund Transfer Recipient（https://www.dbs.com.sg/personal/support/bank-local-funds-transfer-remove-bank-recipient.html）
Your Guide to DBS PayLah!（https://www.dbs.com.sg/personal/support/guide-paylah.html）
Set up Standing Instruction for Local Funds Transfer（https://www.dbs.com.sg/personal/support/bank-local-funds-transfer-setup-recurring-funds-transfer.html）
View Standing Instruction for Local Funds Transfer（https://www.dbs.com.sg/personal/support/bank-local-funds-view-recurring-funds-transfer.html）
Terminate Standing Instruction for Local Funds Transfer（https://www.dbs.com.sg/personal/support/bank-local-funds-terminate-recurring-funds-transfer.html）