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Transfers

There are several reasons a tenant may request a unit transfer. Toronto Community Housing is committed to being responsive to tenants’ needs. These are the circumstances under which you may need to request a transfer and their application process.

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Special Priority Program for Survivors of Domestic Abuse or Human Trafficking

Apply with the City of Toronto（https://www.toronto.ca/community-people/employment-social-support/housing-support/rent-geared-to-income-subsidy/survivors-of-domestic-abuse-or-human-trafficking/） via separate form and application.

Crisis Priority

To be eligible for this transfer, the tenant or authorized household member must be in crisis, meaning that they must be:

a victim suffering intimidation;

a witness suffering intimidation; or

a victim or witness of a traumatic incident.

To apply:

Speak with your Tenant Services Coordinator or at a Tenant Service Hub

Contact the Client Care Centre:

Email help@torontohousing.ca or

Phone 416-981-5500 (TRS 7-1-1 )

You will be directed to complete a Transfer Request Form (PDF)（https://torontohousing.ca/sites/default/files/2023-08/Form-Transfer-Request-Form-03272023-fillable_0.pdf） and return it to your Hub or by mail to:

931 Yonge St. Toronto, ON M4W 2H2 Attention: Intake Specialist

Overhoused transfers

Over-housed refers to a situation where a household is living in a subsidized unit that has more bedrooms than allowed for the number of authorized household members living in the unit. The Housing Services Act and City of Toronto local rules require such households to transfer to a correctly sized unit.

We are currently working with the City of Toronto to update the over-housed transfer process and will roll it out soon. Tenants who are over-housed will receive more information directly from TCHC and the City in 2024.

Underhoused transfers

Updated information coming soon.

Requests for an additional bedroom

Households can apply for an additional bedroom if they:

have custody or access rights for a child who is not a member of the household

require a full-time overnight caregiver, or

if an additional bedroom is needed due to a medical condition or to store medical equipment.

Custody or Access Rights for a Child Form

If a member of the household is either a parent or legal guardian of a child who is not a member of the household and the additional bedroom is needed to provide overnight accommodation for a minimum of 78 nights per year for that child, then they need to complete the Custody or Access Rights for a Child Form (PDF)（https://torontohousing.ca/sites/default/files/2023-03/pdf_form_-_additional_bedroom_request_-_custody_rights_for_child_-_2015.pdf）.