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QBANK Membership（https://www.qbank.com.au/membership/qbank-membership/）
13 77 28
BSB 704-052
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QBANK Membership（https://www.qbank.com.au/membership/qbank-membership/）
13 77 28
BSB 704-052
What are you looking for?
Internet Banking
Direct Debits & Recurring Payments
Home（https://www.qbank.com.au/）
Banking & Accounts
Ways to Pay
Direct Debits & Recurring Payments
What is a Direct Debit?
Direct debits are regular payments from your account using your BSB and account number. Direct debits are arranged between you and a vendor, who will debit your account on the nominated date/s.
How to Cancel a Direct Debit :
If you wish to amend a direct debit arrangement, you should first contact the merchant or service provider. However, we can also assist with amending the account which is debited. If you wish to cancel a direct debit on your account, you can contact us（https://www.qbank.com.au/contact/contact-qbank/general-enquiry/）.
What is PayTo?
Some billers may begin to migrate existing direct debit arrangements to PayTo. PayTo serves as a convenient method to authorise and oversee payments from your bank account. It offers versatile functionality, acting as a digital substitute for direct debit while enabling users to make payments directly from their bank accounts.
How to Cancel PayTo:
For direct debit arrangements migrating to PayTo, you can now cancel the arrangement via internet banking.
What is a Recurring Payment?
Recurring payments are regular payments from your debit or credit card. These payments occur where you have provided your card details to a merchant or service provider to receive ongoing goods or services.
How to Cancel a Recurring Payment
As recurring payments are set with a merchant or service provider, you should contact them directly to amend or cancel. We are unable to cancel a recurring payment, however we can assist you with a Visa Dispute if the payment is unauthorised.
What is a Periodical Payment?
Periodical payments or future transfers are regular or once-off payments that are set up with QBANK to transfer funds between your own accounts or to an external account via OSKO, Standard Transfer or BPAY.
How to Cancel a Periodical Payment:
Periodical payments can be managed through online banking or by contacting us（https://www.qbank.com.au/contact/contact-qbank/general-enquiry/）. As these are set up with QBANK directly, we can cancel or amend these at your request.
Contact Us
Speak to our Member Service Team
Have an Enquiry?（https://www.qbank.com.au/contact/contact-qbank/general-enquiry/）
Meet us in branch（https://www.qbank.com.au/banking-accounts/ways-to-bank/branches-call-centre/）
Important information
Footnotes:
Useful links
Membership
Who Can Join（https://www.qbank.com.au/membership/who-can-join/）
Benefits of QBANK（https://www.qbank.com.au/membership/benefits-of-qbank/）
Join Online（https://applications.qbank.com.au）
Recruits（https://www.qbank.com.au/membership/recruits/）