ING to simplify the WB organisation, sharpen our focus and better serve clients

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29 Oct 2026, 7:05 AM

As part of the ambition to become the best European bank, we are taking a next strategic step in Wholesale Banking to simplify and make it easier for our clients to do business with us. As a reliable banking partner, we aim to create greater value for our clients and all our stakeholders. We will create a more streamlined structure which supports closer relationships with clients, to serve them with more impact and relevance. We’re renaming the unit Corporate and Institutional Banking, to better reflect our business focus.

New client service model

To deploy our expertise and capital with more impact, we’ll introduce a new coverage model built around client needs. The way we serve our corporate clients will change from a sector-focused to a country-focused model, bringing service closer to clients and local markets, while preserving sector expertise. Our financial institutions clients will continue to be served through a globally organised coverage model, recognising the international nature of these clients. These changes are aimed at bringing a sharper focus and more efficient delivery.

Global products

As part of our refocusing, we are bringing specialist expertise together into global product teams, so we can advise clients more effectively, build greater scale and consistency.