Estonian Hotel and Restaurant Association(https://ehrl.ee/en/)

EST(https://ehrl.ee/tarnikvalifikatsioon/)

ENG(https://ehrl.ee/en/hotel-classification/)

Estonian Hotel and Restaurant Association

Estonian Hotel and Restaurant Association

Hotel classification

Hotelstars Union

Hotel star classification

Hotelstars Union (HSU) stars provide a unified, internationally comparable quality classification for hotels across Europe. In Estonia, star classification is administered by the Estonian Hotel and Restaurant Association (EHRL) .

Start your application → Explore star categories

View classified hotels in Estonia →(https://ehrl.ee/eesti-tarnihotellid/)

Before you apply

5 years Classification validity

The awarded star classification is valid for five years from the committee’s decision.

90 days Renew before expiry

Submit your renewal application at least 90 days before your classification expires.

Up to 7 weeks Typical processing time

From submission of the application to the committee’s decision.

Check your hotel’s readiness

Use the Hotelstars demo tool to check which star category best matches your hotel’s current facilities and services.

Start the self-assessment →(https://demo.hotelclass.info/frontend/demo.php)

Criteria 2025–2030

Star categories 1★–5★

Select a star category to explore its requirements.

A cumulative system. Each higher category includes the requirements of the lower categories. The heading shows the total number of requirements included in this overview; expand a category to see its additional requirements.

★ 1 star — basic category 18 requirements in total

Hotel facilities and services

Wi-Fi in public areas and guest rooms

24-hour availability

Staff physically present at the hotel for at least 8 hours, or 24-hour self-service check-in and check-out

Restaurant (except hotels offering breakfast only)

Continental breakfast

Daily room cleaning

Towel change on request

Cashless payment available

International plug adapters / chargers

Guest room

Shower/WC or bath/WC and a mirror in every room

Body wash or shower gel and shampoo

Room-darkening facilities

One seat

Table, desk or similar work surface

Storage facilities

TV with a programme guide and remote control

Toiletries on request

Extra bed / baby cot on request

★★ 2 stars 21 requirements in total

Additional requirements

Sewing kit on request

Guest room

Hand towels and bath towels

Bedside light

The requirements of the lower star categories also apply. This section shows the additional requirements for this category.

★★★ 3 stars 30 requirements in total

Hotel facilities and services

Bilingual staff

Staff physically present for at least 10 hours, or 8 hours combined with 24-hour self-service check-in and check-out

Breakfast buffet or an equivalent breakfast menu

Guest laundry and ironing services, wake-up service

Central safe

Guest room

One seat per guest

Desk with lighting and a power socket

Full-length mirror, luggage rack and hairdryer

Drinks available in the room

The requirements of the lower star categories also apply. This section shows the additional requirements for this category.

★★★★ 4 stars 41 requirements in total

Hotel facilities and services

Lobby with seating and beverage service

Reception service for 14 hours; staff physically available 24 hours a day

Staffed bar or lounge

Staffed breakfast buffet

Minibar/maxibar or beverage room service for 12 hours

Guest room

A choice of pillow types

Comfortable seating with a side table or shelf

International TV channels

Ample bathroom storage space

Bathrobe and slippers on request

Additional bed linen change on request

The requirements of the lower star categories also apply. This section shows the additional requirements for this category.

★★★★★ 5 stars — highest category 58 requirements in total

Hotel facilities and services

24-hour reception service

Staffed bar or lounge

Breakfast buffet with waiter service

Breakfast menu available through room service

Restaurant open seven days a week

Minibar and 24-hour food and beverage room service

Valet parking, doorman and luggage service

Ironing, shoe-cleaning and sewing services

Transfer or limousine service

Evening turndown service

Guest room

Single beds with a mattress width of at least 0.90 m