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About us（https://www.armswissbank.am/en/about/）
Corporate Governance（https://www.armswissbank.am/en/about/corporate-governance/）
Corporate Governance
Following internationally accepted principles of corporate governance, ArmSwissBank's governance system has a range of regulatory checks and balances. With a focus on collective decision-making, we have established specialized committees and project teams covering areas such as audit, credit, investment, assets and liabilities and budgeting. We adhere to the following key principles of good governance, which are also reflected in our charter（https://www.armswissbank.am/upload/charter_eng.pdf） and various board-approved documents:
A clear division of roles and responsibilities.
Constructive co-operation between the shareholder, the board, executive management and internal and external auditors.
A strong internal control system, ensuring continuous risk monitoring.
Collective decision-making in the most risk-bearing areas.
Continual application of the "four eyes" principle, so that transactions and risk-bearing operations must be approved by at least two people.
Robust reporting, monitoring and information systems.
High corporate ethical values.
A clearly defined strategic plan.
These principles have been reflected in the charter and number of documents approved by the Board.
Customer Policy
Our Customer Policy governs how we work with our clients and meet their diverse requirements. The Policy states that we must provide customers with personalized services that meet international banking standards, and that we should regularly offer them new opportunities for collaboration. The application of “Know Your Customer” rules – as well as the allocation of a personal manager to each client – put clarity, trust and respect at the heart of everything we do.
Privacy Policy
Discretion and confidentiality are fundamental to everything we do, ensuring we earn our clients' trust and loyalty. We guarantee that our clients' data is processed properly, held in the strictest confidence and disclosed only when required by Armenian law.
Risk Management Policy
ArmSwissBank's Risk Management policy reflects our strategic goals and is designed to effectively manage our own and our customers' risk. The Risk Management process is preventative in nature - predicting and, if possible, avoiding or minimizing risks rather than dealing with their consequences. Risk analysis is fundamental to our strategic planning, as well as our investments appraisal process. For that reason we have a separate risk management division, continuously evaluating risk in our operations, supervising risk-bearing transactions and monitoring the reliability of internal procedures.
Social and environmental risk management is one of the most important directions of the Bank's risk management, which is implemented in the Bank through methodical, modern tools, applying internal legal acts in line with the international best practice and improving knowledge and experience of employees in this field. In the scope of social and environmental risk management regularly is carried out problem analysis, tool selection and risk control.
Social and Environmental risk management guide（https://www.armswissbank.am/upload/social&environmental_risk_management_guide_eng.pdf）
Investment Policy
Our Investment Policy underpins the professional management of our customers' and our own assets, with the aim of achieving maximum returns.