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Custom CRM system development
We build powerful, multilingual CRM platforms tailored to your business workflows - helping you centralize communication, automate processes, and drive smarter customer engagement.
Pricing
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Based on last 100+ reviews
8-24 weeks
delivery timeline
Functional
and scalable
12 months
support included
100+
Trusted by clients worldwide
BUSINESS PROBLEM-SOLVING
Why your business needs a custom CRM system :
A custom CRM connects teams, automates tasks, and keeps all customer data in one place.
Centralized data
Store all client info, messages, and deals in one easy-to-access system.
Workflow automation
Handle follow-ups, task assignments, and reports automatically.
Built for your team
Custom logic, roles, and flows that match how your business works.
Real-time tracking
See live sales, performance, and pipeline updates instantly.
DATA FRAGMENTATION
Disconnected systems slow down your team and create risk
When customer data lives in spreadsheets, inboxes, or across multiple tools, teams lose time searching, double-entering info, or making decisions based on outdated data.
Centralized records - All customer data, notes, files, and history in one place
Unified contact view - Instantly see deals, messages, and activity in one dashboard
No more duplicates - Smart matching to avoid duplicate entries or lost leads
Secure access control - Grant the right access to the right people by role
Searchable everything - Find any deal, contact, or message in seconds
MANUAL WORKFLOWS
Your sales and support teams waste time on repetitive tasks
Manual follow-ups, reminders, status updates, and reporting eat up valuable hours - and increase the risk of errors or missed opportunities.
Automated follow-ups - Trigger emails, tasks, or alerts based on status changes
Custom pipelines - Set up deal stages that match your unique sales process
Reminders & tasks - Auto-generate tasks with deadlines and assignments
Dynamic reporting - Real-time insights on leads, deals, and team performance
Email & calendar sync - Stay on top of communication without switching tools
INFLEXIBLE TOOLS
Off-the-shelf CRMs don't fit your workflows or scale with you
Pre-built SaaS platforms are often bloated with features you don't need - or missing the ones you do.
Customization is limited, and pricing increases as your team grows.
Tailored features - Build only what your team actually uses
Flexible dashboards - Show different data to sales, support, or management
Integrations that work - Connect with your ERP, marketing tools, or internal apps
Multilingual & multi-region - Serve different markets with one system
No vendor lock-in - Full ownership with no per-seat pricing or platform limits
AI IMPLEMENTATION
How AI can extend your CRM system
Tasks like lead scoring, email replies, or advanced search were once complex to build.
With AI, they're now fast, accurate, and cost-effective to implement.
Email assistant - Draft replies, summarize threads, and suggest next steps
Lead scoring bot - Analyze inputs and auto-prioritize leads
AI search - Ask questions like "Deals closed last month over 100 EUR"
Call summaries - Auto-create notes and follow-ups from meetings
Built-in help - Smart assistant answers CRM usage questions instantly
PRICING
What does a custom CRM cost ?
Each project is unique, and we tailor every solution to your specific business goals. Below are estimated price tiers to help you understand what to expect at different levels of complexity.
Standard CRM
A reliable foundation for growing teams. Ideal for companies digitizing core workflows quickly and affordably.
€10,000 - €25K
Contact sales（https://2410.lv/en/contacts）
Support
Initial deployment support
Basic documentation and training
12-months post-launch support
Functionality
Contact and company management
Basic deal pipeline
Task tracking and reminders
Role-based user access
Integrations
Email sync (IMAP/SMTP)
File import/export (CSV/Excel)
Extended warranty
About €250 / month – Includes VPS hosting, priority support, and recovery of fatal and logical errors (e.g., broken flows, miscalculations, system crashes).
Most popular
Advanced CRM
A more powerful, integrated platform with advanced control and insights. Best suited for scaling businesses.
€25K – €50K
Contact sales（https://2410.lv/en/contacts）
Support
Onboarding and training sessions
12-months support + extended support option
Functionality
Custom sales pipelines
Automated task flows
Activity and deal tracking
Advanced role permissions
Integrations
Email + calendar sync
ERP or accounting systems
Basic marketing automation tools
Extended warranty
About €450 / month – Includes VPS hosting, priority support, and recovery of fatal, logical, and core system errors, as well as fixes for form behavior and layout issues.
AI-Powered CRM
A fully customized ecosystem for complex, multi-region B2B environments. Built for flexibility, automation, and scale.
€50K – €100K+
Contact sales（https://2410.lv/en/contacts）
Support
Onboarding and training sessions
12-months support + extended support option
Functionality
AI-driven lead scoring and email assistant
Smart dashboards per role/team
Natural language CRM search
Automated meeting/call summaries
Integrations
API integrations with ERP, marketing, logistics
Real-time data feeds from external sources
Custom AI module integration
Extended warranty
About €750 / month – Full coverage including VPS hosting, priority support, all types of fatal, logical, core, form, and layout issues, plus vendor/API replacement if external integrations become unstable or deprecated.
USE CASE VARIETY
What operations can I automate with a custom CRM ?
From lead tracking and sales workflows to analytics and AI assistants - custom CRMs are built to solve real business challenges and streamline your internal processes.
AI-Powered tools
Leverage AI to automate decision-making, boost productivity, and enhance insights.
Smart email drafting
Lead scoring assistant
Meeting/call summaries
Natural language search
Smart follow-up suggestions
AI-based routing rules
Deal health analysis
Auto-tagging contacts
Intent detection in messages
CRM usage assistant
Internal knowledge base AI
Smart email drafting
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Sales and pipeline
Manage leads, deals, and clients from first contact to closing. This is the core engine of your CRM.
Lead capture
Deal stages
Contact/company management
Notes & activity log
Task reminders
Follow-up automation
Sales forecasting
Lead assignment rules
Pipeline filters
Custom deal fields
Win/loss tracking
Client & Communication
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Admin and reporting
Monitor, control, and customize the system through a central admin interface.
Role-based access control
Multi-language UI
User management
Admin dashboard
Performance analytics
KPI reports
Data export (CSV/Excel)
Custom permission levels
Change logs
Tax/region settings
Audit trails
AI-Powered Tools
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Workflow automation
Automate repetitive tasks to reduce manual work and speed up operations.
Task automation
Status-based triggers
Lead nurturing flows
Auto task assignments
Follow-up rules
Reminder emails
Deal stage automation
Duplicate prevention
Activity scoring
Workflow templates
SLA tracking
Admin & Reporting
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Client and communication
Keep all customer communication in one place and automate touchpoints.