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Instructions: how to receive help from volunteers?
If the emergency situation has unexpectedly forced you to stay at home because you are in the COVID-19 risk group or quarantined due to the virus, for example, it may raise a number of concerns in the practical organisation of daily matters. If you have any symptoms of illness, stay at home! You should not feel embarrassed in this situation: stay at home and do not hesitate to ask for help.
Where can I find help?
Many villages and city districts have active village and urban region associations and village elders . Feel free to contact them – many of them are ready to help the people in their community. If this option is not available to you, contact Helpific https://helpific.com/et/, tel. 56604642, or www.kogukondaitab.ee（http://www.kogukondaitab.ee/）, tel. 7168 068, who bring together volunteers and people in need of help.
Residents of Harjumaa, Lääne-Virumaa, Põlvamaa, Pärnumaa, Viljandimaa, and Võrumaa can directly contact the coordinators of Kodukant, the Estonian Village Movement , who coordinate and supervise volunteer work in the social field on a daily basis: https://vabatahtlikud.ee/projektid/sotsiaal/kontaktandmed/. Call 5170214 or 5665 9118 for help.
If you are in need of substantial help or help that requires direct contact, make sure to notify your local social worker by phone. You can find the contact information of your local social worker on the website of your home town or municipality. Volunteers are instructed to avoid any direct contact with the people they are helping.
What kind of help is offered?
Volunteers can go to the store or pharmacy for you and leave the purchased goods at your door at the appointed time. Please note:
Ask the volunteer to put the purchased goods in a paper bag, as viruses survive there for a shorter period.