Sima Tours USA Philadelphia
+1 610 359 7521
SIMA Tours ARMENIA Yerevan
+374 10 58 99 54
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Terms and conditions
In order to confirm your tour arrangements and all reservations a minimum deposit of 50% of the total tour package price is required . The balance is to be paid no less than 60 days prior to the date of travel. Payments can be made by bank wire transfer, bank cheque, or credit card.
Please note that we are currently unable to offer online payment facilities. All credit card payments are processed manually.
Reservations made or requested less then 60 days from the intended date of travel will require full payment. Your credit card will not be charged until we are able to confirm your reservations. When your tour is confirmed we will send you a confirmation by email.
Cancellation Policy
Cancellation by Customer
All cancellation requests must be received in writing. The effective date of cancellation is the date that written notice is received by SIMA Tours by email or fax. The amount reimbursed, in case of cancellation, is based on the amount of notice given to SIMA Tours .
Cancellation Charges
Cancellations made more than 60 days prior to date of travel – € 200 charge
Cancellations made between 59 and 30 days prior to date of travel – 35% of total package price
Cancellations made between 29 and 1 day prior to departure – 75% of total package price
No refunds will be provided after the date of travel
Please note that Travel Insurance will not be reimbursed under any circumstances.
If you have questions, please e-mail us at: info@simatours.com
Cancellation by SIMA Tours
As a rule the Agency will not cancel your tour unless any exceptional circumstances such as flight cancellations, “force majeure”, civil and political unrest or war.
We will offer you an alternative tour package if we cancel one. If this is not acceptable to you, we will refund all payments. Note please that we are not responsible for any casual expenses you may have arisen.
Passport/Visa (free entrance for the European and U.S. citizens to Armenia)
A valid passport is required for international travel with an expiry date of at least 6 months after your return.