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Senior access to manned Police counters and targeted face-to-face assistance amid progressive roll-out of self-help kiosks and counter closures

Written Replies to Parliamentary Questions

Senior access to manned Police counters and targeted face-to-face assistance amid progressive roll-out of self-help kiosks and counter closures

4 November 2026

Question:

Mr Abdul Muhaimin Abdul Malik: To ask the Senior Minister, Coordinating Minister for National Security and Minister for Home Affairs with the progressive roll-out of self-help kiosks and closure of manned counters (a) what proportion of police reports lodged at self-help kiosks since 2023 were by seniors aged 65 and above;