Looking for people（https://itcamp.lv/for-employers）
Vacancy（https://itcamp.lv/for-candidates）
Blog（https://itcamp.lv/blog）
About us（https://itcamp.lv/about-us）
Contact（https://itcamp.lv/contacts）
Relocation（https://gotolatvia.lv）
Send request
Send request
We’ll find the
Careers you need
We will help you find your dream job! We are always ready to help you find the perfect place of work where interesting projects, an excellent team and the best conditions for you and your development will be waiting for you. Just take one step and send us your resume.
LevelPath (www.levelpath.com) - IT Camp partner - a modern AI-powered procurement platform helping global enterprises simplify and optimize procurement processes. Founded in 2022, the company enables organizations to gain better visibility, control, and efficiency across the entire procurement lifecycle. The platform covers everything from intake and sourcing to contracting and payments, providing a unified view of spend for procurement, finance, legal, and IT teams. Its built-in AI delivers relevant insights, automates routine tasks, and helps identify cost-saving opportunities. Trusted by global brands, Levelpath combines advanced technology with deep procurement expertise to drive measurable business value.
Were looking for a Customer Engagement Specialist to help us elevate our customer experience to the next level. If you love to tackle problems and build solutions. When intrigued by an idea, you focus your energy and dedicate your mind to learn everything you can about it, quickly! Then, you figure out how to apply what you’ve learned to the issue at hand and propel it forward. Facing big challenges head on inspires you. You chart the process and you own the outcome. You love helping people. You enjoy sharing knowledge and get energized by smart people navigating complicated problems together. Reaching milestones motivates you. You believe quick iteration and immediate customer feedback are keys to developing disruptive software. You’re an early riser. And, you're ready for your next adventure.
Team: international startup team with solid experience and wealth of knowledge.
Responsibilities:
Drive impact by focusing on customer experience. Examples of day-to-day activities include answering support tickets, providing users guidance when they are stuck, generating product documentation, reporting bugs to product & engineering, and numerous other related jobs.
Be the first touch point for users encountering difficulties with the product and a reliable resource to resolve their questions and issues
Learn the intricacies of a cutting edge enterprise product and be a Levelpath product expert for our customer base to drive product adoption and satisfaction
Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base
Build best practice guides and playbooks to ensure our customers and their users are set up for success