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Free Australian health advice you can count on
Medical problem? Call healthdirect on 1800 022 222 . If you need urgent medical help, call triple zero (000) immediately. healthdirect is a free service where you can talk to a nurse or doctor who can help you know what to do.
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healthdirect provides free, trusted health information and advice, 24 hours a day, 7 days a week.
It's an emergency — what do I do?
Warning:
If you think you need an ambulance or your injury or illness is critical or life threatening, call triple zero (000) for an ambulance immediately.
I need health advice — do you have a helpline?
Yes, we have. Call the helpline free * on 1800 022 222 (known as NURSE-ON-CALL in Victoria). Our registered nurses are available 24 hours a day, 7 days a week to provide advice when you're not sure what to do — whether you should see a local GP, manage the condition at home, or go to an emergency department.
* call charges may apply from mobiles.
The doctor's surgery is closed — can I speak to a GP after-hours?
If your GP is closed and you need health advice after-hours, call the helpline free * on 1800 022 222 for information on where to go to get help in your area.
Our registered nurses will talk to you about your symptoms. They may offer you a call back or a video call from a GP.
Learn more about after-hours health services（https://www.healthdirect.gov.au/healthcare-and-services/general-health/after-hours-health-services）.
* call charges may apply from mobiles.
I need help to access the helpline
If you have a hearing or speech impairment, call the National Relay Service (Opens in new tab)（https://www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service） on 1800 555 677 and ask to be transferred to healthdirect.