The Bermuda Health Council is proud to co-lead the 17th Caribbean Conference on National Health Financing Initiatives (CHeF’17) , bringing Caribbean health leaders to Bermuda. Learn More →(https://healthcouncil.bm/conference/)

Skip to content

Engage(https://healthcouncil.bm/engage/)

About Us(https://healthcouncil.bm/about-us/)

Programmes(https://healthcouncil.bm/programmes/)

Licensing and Registrations(https://healthcouncil.bm/licensing-and-registrations/)

Data and Reports(https://healthcouncil.bm/research-and-reports/)

Licensing and Registrations

Care Homes

Health Insurers

Health Professionals

Health Service Providers

High-Risk Health Technology (HRHT)

Home Care Providers (Caregivers)

Residential Care Homes & Nursing Homes (Care Homes)

CLICK HERE TO VIEW THE REGISTER OF LICENSED CARE HOMES(https://docs.google.com/spreadsheets/d/1r6jwTBRW4lvXosG0K1aALCP2nbzJjnStfymo0uFEiiM/edit?gid=858866606#gid=858866606)

Local care homes for adults must be licensed by the Bermuda Health Council. To enquire about opening a new care home, please email businesses@healthcouncil.bm or access the resources below to learn more.

Resources

Licensing Expectations and Assessment Documents

Care Home Licensing Reference Manual(http://healthcouncil.bm/wp-content/uploads/2026/10/Care-Home-Licensing-Reference-Manual-2026.pdf)

Bill of Rights for Persons in Care(http://healthcouncil.bm/wp-content/uploads/2025/03/Bill-of-Rights-for-Persons-in-Care.pdf)

Code of Practice(http://healthcouncil.bm/wp-content/uploads/2026/04/Code-of-Practice-for-Care-Homes-V.1.2-2026.pdf)

Care Home Report Card(https://docs.google.com/spreadsheets/d/1Kk26ISA1rc3LSsH2BrcTrEle2sT7uCd_zGtKEt3_hLc/edit#gid=426407719)

Legislation

Residential Care Homes and Nursing Homes Act 1999(http://healthcouncil.bm/wp-content/uploads/2024/02/3.-Residential-Care-Homes-and-Nursing-Homes-Act-1999.pdf)

Residential Care Homes and Nursing Homes Regulations 2001(http://healthcouncil.bm/wp-content/uploads/2024/02/4.-Residential-Care-Homes-and-Nursing-Homes-Regulations-2001.pdf)

Other Useful Information

Opening an Adult Day Care Guide(http://healthcouncil.bm/wp-content/uploads/2023/09/1.-Adult-Day-Care-Guide-v2.0-210501-004.pdf)

COVID-19 Guidance Care Homes Version 6(http://healthcouncil.bm/wp-content/uploads/2023/09/Covid-19-Guidance_Care-homes-Version-6-April-2023.pdf)

Bermuda Nursing and Midwifery Council Nurse and Nurse Associate Registration Requirements(https://bnc.bm/registration-and-renewals/)

One-Pager Resource

Licensing & Registrations, Care Home Resources One Pager(http://healthcouncil.bm/wp-content/uploads/2026/10/Licensing-Registrations-Care-Home-Resources.pdf)

Health Insurers and Approved Schemes:

As per the Health Insurance (Licensing of Insurers) Regulations 1971 (link(https://www.bermudalaws.bm/Laws/Consolidated%20Law/1971/Health%20Insurance%20(Licensing%20of%20Insurers)%20Regulations%201971)) all health insurers must be licensed by the Health Council.

As per the Health Insurance (Approved Schemes) Regulations 1971 (link(https://www.bermudalaws.bm/Laws/Consolidated%20Law/1971/Health%20Insurance%20(Approved%20Scheme)%20Regulations%201971)) applicable schemes had to be approved by the Health Council.

Regulated Health Professionals:

Health Professional Registration information by profession/statutory body is currently located here (link(https://healthcouncil.bm/health-professionals/))

Navigating the Online Registration Platform

We are currently transitioning registration renewals for regulated health professionals to an automated online platform (link(http://bermuda.mapay.com)); the timeline for the transition is aligned with existing registration renewal periods. For more information about your specific profession, please email professions@healthcouncil.bm. The drop-downs below provide information to help navigate the platform.

Note: At the moment, initial registration applications must still be submitted using the online application form (link(https://www.cognitoforms.com/BermudaHealthCouncil/healthprofessionalinitialregistrationapplication))

Signing-Up/Creating an Account

Please note: Accounts have already been created for most regulated health professionals based on previous registration information. If you wish to use the existing account, please contact us at professions@healthcouncil.bm for your username and associated email address and you can use the “forgot password” option to reset your password.

Click here(http://bermuda.mapay.com) to access the registration platform.

Select SIGN UP

In the sign up window, enter the details applicable to the health professional.

An activation code will be sent to the email address that you enter in the sign up window.

Enter the emailed activation code in the browser where indicated.

Once you’ve entered the activation code, you should be redirected to either your Dashboard or to the login window.

If redirected to the login window, select LOGIN under HEALTH PROFESSIONAL, enter your case sensitive username and password and select LOGIN to access your dashboard.

Please note:

If you are signing up as a reviewer, after creating your account, please email professions@healthcouncil.bm and notify us of the email address and case sensitive username that you wish to use for your reviewer account.

Reviewers who are also health professionals will have to create two accounts as you cannot use the same email address for both your health professional account and your reviewer account.

Logging Into Your Account

Click here(http://bermuda.mapay.com) to access the registration platform.

Select LOGIN.

Enter your case sensitive username and password.

Click the LOGIN button.

If successful, you should arrive at your Dashboard.

FOR APPLICANTS: The Dashboard is where you can create new applications, review/edit draft applications, or check the status of submitted applications.

FOR REVIEWERS: The Dashboard is where you can review and make decisions on pending applications.

Submitting an Application

Click here(http://bermuda.mapay.com) to access the registration platform.

Select LOGIN.

Enter your case sensitive username and password.

Click the LOGIN button.

If successful, you should arrive at your Dashboard.

In the top right corner of the screen are application options, choose the applicable application type (initial, renewal, non-practising).

Select your health profession ty pe a nd press NEXT. Do not enter information into the box labelled FOR INTERNAL OFFICE USE ONLY.

Work through the fields in the application and be sure to press SAVE AND CONTINUE to save your entries.

If you are unable to complete the application in one sitting, scroll to the bottom of the screen and click SAVE AS DRAFT.

Once you complete all of the required fields and upload the required documents, you can press submit.

Where applicable, you will be prompted to pay an application fee. Upon successful completion of the payment, your application is submitted and will appear on your dashboard.

If you are not automatically redirected to your dashboard, you can access it by using the menu on the left of your screen.

Please note:

All files uploaded to your application will automatically be saved in your VAULT. You can access your vault at any time by using the menu on the left of the screen. Files that are applicable across multiple registration periods can be uploaded to future applications from the vault.

Modifying your Application

Click here(http://bermuda.mapay.com) to access the registration platform.

Select LOGIN.

Enter your case sensitive username and password.

Click the LOGIN button.

If successful, you should be redirected to your Dashboard.

On your Dashboard, you should see any applications that you have submitted and their status.

If you received an email notification that a reviewer has requested modifications on your application, you should see REQUEST FOR MODIFICATION under the status column for the relevant application on your Dashboard.

To modify an application, click the warning triangle under the Action column on your Dashboard.

A pop-up should appear showing the reviewers’ comment(s). Click MODIFY NOW.

You should be redirected to the application to be modified.

All application fields should be unlocked allowing you to modify the application as requested.

Once you have made the necessary modifications, scroll to the bottom of the application and press UPDATE.

You should be redirected to your Dashboard.

Under the status column for the applicable application, it should say MODIFIED.

Please note:

On the reviewer’s side, modified applications are filed for review with all other applications pending review.

When the application window opens for you to modify the application, a reminder of the requested modifications should appear in a red box at the top of the screen.