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Vacancy
System Manager
Senior System Analyst
System Analyst
System Engineer
System Supervisor
Programmer
Senior System Operator
System Operator
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Division: Division I Salary Scale: K.2 / K.3
Entry Requirements:
First Degree / BDQF Level 6 / equivalent recognised qualification in IT field AND
For K.2 Salary Scale
3+ years’ experience in K.3 as System Manager or any suitable position OR
7+ years’ experience in B.3 as Senior System Analyst or any suitable position
For K.3 Salary Scale
4+ years’ experience in B.3 as Senior System Analyst or any suitable position AND
Two (2) original approved working papers
Roles and Responsibilities:
Reporting to the Director of E-Government National Centre (or representatives) and perform duties as directed by the Director of E-Government National Centre (or representatives) on the following matters:
Reporting to the Director of E-Government National Centre (or representatives i.e. the CIO of the Ministry) where assigned;
Assisting the Chief Information Officer (CIO) in managing functions and services of E-Government National Centre and carry out other duties and responsibilities of the Centre;
Monitor/ensure the performance and the quality of managed ICT functions and services are carried out efficiently, trustworthily, perfectly and in integrity following the good practices and standards;
Manage the design, establishment, and implementation of innovative ICT programmes that align with and contribute to the mission and objectives of E-Government/ICT strategy;
Tasks and duties referred to include matters such as the following:
Assessing ICT requirements and other services thereto including ICT human resource requirements in the Ministry and Departments according to priority;
Provide, manage and monitor the Ministry’s ICT master plan in terms of ICT expenditure and ICT projects so that it runs smoothly and regularly;
Managing the development of ICT including the development, expansion, maintenance of application systems and other information system including the management of ICT infrastructure;
Ensure best practices are followed in the implementation of ICT requirements including towards service improvement by introducing change through Business Process Re-engineering (BPR) and integration with relevant Ministries/agencies;
Pro-actively ensure ICT projects run smoothly by prioritising the resolution of critical issues
Responsible for carrying out other tasks as directed by the Director of E-Government National Centre or their representative.
Division: Division II Salary Scale: B.3
Entry Requirements:
First Degree / BDQF Level 6 / equivalent recognised qualification in IT field AND
5+ years’ experience in B.2 EB.3 as System Analyst / System Engineer or any suitable position OR
8+ years’ experience in B.2 as System Analyst / System Engineer or any suitable position
Roles and Responsibilities:
Responsible for monitoring and ensuring the performance and the quality of managed ICT functions and services are carried out efficiently, trustworthily, perfectly and in integrity following the good practices and standards as well as the matters below:
Monitor/ensure the quality and performance of the implementation of ICT projects and services including the execution of plans and control of the resources of relevant projects are carried out.
Assist the System Manager in managing the functions and services of Information Technology Centre and carry out the duties and responsibilities of the Centre which include the following:
Customer Relationship Management including call centre services, helpdesk, Service Level;
The development and expansion of infrastructure, maintenance of key application systems and other information system;
Leading infrastructure operations which includes 24 x 7 Operation System Administration, Networks, Security and Facilities;
Assist in the provision of a master plan for the implementation of e-Government projects;
Analyse the effectiveness of e-Government projects proposal;
Establish standards, policies and procedures in accordance to best practices;
Responsible for carrying out other tasks as directed by the Director of E-Government National Centre or their representative.
Division: Division II Salary Scale: B.2 EB.3 / B.2
Entry Requirements:
First Degree / BDQF Level 6 / equivalent recognised qualification in IT field OR
HND / BDQF level 5 / equivalent recognised qualification in IT field + 5 years’ experience as Programmer / System Supervisor or any suitable position OR
7 years’ experience in C.3 as Programmer / System Supervisor or any suitable position
Roles and Responsibilities:
Manage the implementation of ICT projects and services, including the implementation of plans and the management of project and its resources.
Research, design, and recommend innovative improvements to existing systems, processes or structures through Business Process Improvement/ Reengineering in line with Ministry/Department aims and objectives.
Responsible for managing information systems and ICT equipment.
Administer and ensure security, integrity and consistency level of application systems and data.
Analysing issues and project needs as well as services required and execute steps that needed to be taken according to the given area of authority and provide reports/recommendations to the Chiefs as when necessary.
Assist in preparing standards, policies and procedures in accordance to best practice.
Manage and plan the tasks of ICT technical staff and any other staff under their responsibility.
Suggest best course of actions to users for any matters related to ICT projects.
Responsible for carrying out other tasks as directed by the Director of E-Government National Centre or their representative.
Division: Division II Salary Scale: B.2 EB.3 / B.2
Entry Requirements:
First Degree / BDQF Level 6 / equivalent recognised qualification in IT field OR
HND / BDQF level 5 / equivalent recognised qualification in IT field + 5 years’ experience as Programmer / System Supervisor or any suitable position OR
7 years’ experience in C.3 as Programmer / System Supervisor or any suitable position
Roles and Responsibilities:
Handle projects and technical services as directed by the Chiefs and carry out duties relevant to the projects and services.
Manage the implementation of ICT projects and services, including the implementation of plans and the management of project and its resources.