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Impact（https://citizens.is/impact/） · June 2025 · Policy Synth
ERIC: An AI Rights Assistant for European Citizens
Cross-border teleworking is an increasingly common way of working in the EU — citizens living in one Member State while working for an employer in another. It opens opportunities, but also a maze: which immigration, social security, tax and labour-law rules apply? Even specialists struggle to give quick answers.
For the European Citizen Action Service (ECAS)（https://ecas.org/）, the Brussels-based civil society organisation that has defended citizens' rights in the EU for over three decades, Citizens Foundation built ERIC — ECAS's AI-driven Rights Information Centre — launched in June 2025 with cross-border teleworking as its pilot topic.
Grounded answers, not guesses