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Nomad Digital Banking

Let's Start Banking(https://www.bbs.co.bw/node/341)

Mobile App

How to register

Download BBS app from Playstore or Apple Store

Click “Let’s Start"

Click “register with us” followed by “register for digital banking”

Follow the prompts

Read and accept terms and conditions and “submit”

Create an online banking username and password & confirm password

Enter OTP and click “continue”

How to buy Airtime

Login and enter OTP

On your dashboard click Buy

Click Buy VAS/Pay Bills

Click Airtime Top Up

Select airtime Service Provider i.e BTC Mobile /Mascom/Orange

Follow the prompts

Click submit, confirm and click “OK”

Enter OTP and submit

Receive the confirmation/ validation screen.

How to Purchase Prepaid Electricity

Login and enter OTP

On your dashboard click Buy

Click Buy VAS/Pay Bills

Click Prepaid Electricity then BPC

Follow the prompts

Click submit and confirm

Enter OTP and submit

Receive the confirmation/ validation screen.

Success SMS alert will report to your mobile.

How to make a loan payment

Login and enter OTP

Enter your username and password.

An OTP will be sent to your mobile device, enter the OTP and click submit.

Select Loans on the dashboard

Select Make Loan Payment

Follow the prompts then submit.

Enter the payment amount

Confirm and submit

Mobile App Privacy and Policy(https://www.bbs.co.bw/privacy-policy-mobile-app)

Internet Banking

How to register

Click here(https://nomadonlinebanking.bbs.co.bw/internet-banking/login)

Click “register with us” then Click “existing customer”

Follow the prompts

Read and accept terms and conditions and sign up

Create an online banking username and password

Confirm password

Enter OTP and “continue”

How to buy Airtime

Login

An OTP will be sent to your mobile device, enter the OTP and click submit

Click Buy VAS/Pay Bills

Click Airtime Top Up

Select airtime Service Provider i.e BTC Mobile /Mascom/Orange

Follow the prompts

Click submit, then confirm

Enter OTP and submit

Receive the confirmation/ validation screen.

SMS alert will report to your mobile.

How to Purchase Prepaid Electricity

Login

An OTP will be sent to your mobile device, enter the OTP and click submit

On your dashboard click Buy/Pay Bill

Click Buy VAS/Pay Bills

Click Prepaid Electricity then BPC

Follow the prompts

Submit and confirm

Enter OTP and submit

Receive the confirmation/ validation screen.

How to make a loan payment

Login into the Nomad Banking

An OTP will be sent to your mobile device, enter the OTP and click submit

Select Loans

Select Make Loan Payment

Follow the prompts and submit

Confirm

Enter the OTP received via SMS

Receive the confirmation/validation screen.

Cell Phone Banking (USSD *190*123#)

How to Register

Dial *190*123#

Select 1 to register

Follow the prompts

Create a 4-digit pin

Confirm the pin

How to buy pre-paid electricity

Dial *190*123#

On the main menu select Buy/Pay

Then select prepaid electricity

Then follow the prompts

Token number will be sent to mobile number

How to buy airtime

On the main menu select Buy/Pay

Then select airtime top-up

Then enter the mobile number

Enter the amount

You will receive a success confirmation screen

How to pay DSTV

Press *190*123#

On the main menu select Buy/Pay

Then select DSTV Payment

Then follow the prompts

You will receive a success confirmation screen

Services(https://www.bbs.co.bw/node/342)

Check Balances and Transaction History

View balances of all your linked accounts and review your transaction history.

Transfer Funds

Transfer funds between BBS accounts or any bank in Botswana.

Buy Services and Pay Bills

Buy prepaid electricity, airtime. pay DSTV subscription and more.

Loan Activities

View your loan balances and make loan payments.

Other Services

Create scheduled payments, make QR Payments, Link/ De-link Accounts, Share feedback with the BBS team and many more.

Security(https://www.bbs.co.bw/node/343)

Golden Tips

Always use a computer or phone you can trust.

Always log out immediately after you conclude your online banking session.

Choose a secure but easy to remember password.

Use a strong password or paraphrase Always contact the bank immediately if you notice any suspicious activity.

General Tips

Never leave your device unattended once you have signed in and started a Banking session.

Do not write down your passwords.

Report loss of credit and debit cards or ID, driver's license, or any other identity documents immediately.

Always inform the bank that you’ve changed your mobile number or any other critical information by calling the Contact Centre or visiting the nearest BBS Bank Branch.

Do not hesitate to inquire about anything when in doubt, notify the bank by contacting the Call Centre or go to your nearest branch.

Tear up or shred receipts and bank statements, offers before throwing them away. Shred documents containing personal or financial information before discarding. Many fraud and identity theft incidents happen because of mail and garbage theft.

When using social media, avoid sharing personal details that are used by financial institutions to identify you, such as your birth date, home address, mother’s maiden name, schools attended/mascots and pet’s name etc. Fraudsters may use this type of information to help gain access to an account since they are common answers to security questions.

Make the most of your phone's security features.

Avoid using public devices or networks to access digital banking platforms.

Avoid using public free internet for access to digital banking platforms.

Online banking user tips

Always use the Apple App Store or Android Google Play Store to download the Mobile banking application.

Do not give your Online Banking username and/or password to anyone.

Do not give your One Time PIN (OTP) to anyone.

Beware of e-mail attachments. Especially if they are from someone you don't know, even if they are from someone you do know, do not click on links in emails claiming to be from BBS Bank (we never send links in our correspondence).

Always type in www.bbs.co.bw(http://www.bbs.co.bw) in your browser. Only use secure browser that shows https://

Sign up for online banking and review your statements on a regular basis.

Long periods of login inactivity may increase the risk of fraud and other issues so we will log you out of your online banking session after 5 minutes of inactivity to prevent others from gaining access to your account.

Mobile Phone safety tips

Disable features not actively in use such as Bluetooth, Wi-Fi, and infrared. Set Bluetooth-enabled devices to “non-discoverable” when Bluetooth is enables.