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Nomad Digital Banking
Let's Start Banking(https://www.bbs.co.bw/node/341)
Mobile App
How to register
Download BBS app from Playstore or Apple Store
Click “Let’s Start"
Click “register with us” followed by “register for digital banking”
Follow the prompts
Read and accept terms and conditions and “submit”
Create an online banking username and password & confirm password
Enter OTP and click “continue”
How to buy Airtime
Login and enter OTP
On your dashboard click Buy
Click Buy VAS/Pay Bills
Click Airtime Top Up
Select airtime Service Provider i.e BTC Mobile /Mascom/Orange
Follow the prompts
Click submit, confirm and click “OK”
Enter OTP and submit
Receive the confirmation/ validation screen.
How to Purchase Prepaid Electricity
Login and enter OTP
On your dashboard click Buy
Click Buy VAS/Pay Bills
Click Prepaid Electricity then BPC
Follow the prompts
Click submit and confirm
Enter OTP and submit
Receive the confirmation/ validation screen.
Success SMS alert will report to your mobile.
How to make a loan payment
Login and enter OTP
Enter your username and password.
An OTP will be sent to your mobile device, enter the OTP and click submit.
Select Loans on the dashboard
Select Make Loan Payment
Follow the prompts then submit.
Enter the payment amount
Confirm and submit
Mobile App Privacy and Policy(https://www.bbs.co.bw/privacy-policy-mobile-app)
Internet Banking
How to register
Click here(https://nomadonlinebanking.bbs.co.bw/internet-banking/login)
Click “register with us” then Click “existing customer”
Follow the prompts
Read and accept terms and conditions and sign up
Create an online banking username and password
Confirm password
Enter OTP and “continue”
How to buy Airtime
Login
An OTP will be sent to your mobile device, enter the OTP and click submit
Click Buy VAS/Pay Bills
Click Airtime Top Up
Select airtime Service Provider i.e BTC Mobile /Mascom/Orange
Follow the prompts
Click submit, then confirm
Enter OTP and submit
Receive the confirmation/ validation screen.
SMS alert will report to your mobile.
How to Purchase Prepaid Electricity
Login
An OTP will be sent to your mobile device, enter the OTP and click submit
On your dashboard click Buy/Pay Bill
Click Buy VAS/Pay Bills
Click Prepaid Electricity then BPC
Follow the prompts
Submit and confirm
Enter OTP and submit
Receive the confirmation/ validation screen.
How to make a loan payment
Login into the Nomad Banking
An OTP will be sent to your mobile device, enter the OTP and click submit
Select Loans
Select Make Loan Payment
Follow the prompts and submit
Confirm
Enter the OTP received via SMS
Receive the confirmation/validation screen.
Cell Phone Banking (USSD *190*123#)
How to Register
Dial *190*123#
Select 1 to register
Follow the prompts
Create a 4-digit pin
Confirm the pin
How to buy pre-paid electricity
Dial *190*123#
On the main menu select Buy/Pay
Then select prepaid electricity
Then follow the prompts
Token number will be sent to mobile number
How to buy airtime
On the main menu select Buy/Pay
Then select airtime top-up
Then enter the mobile number
Enter the amount
You will receive a success confirmation screen
How to pay DSTV
Press *190*123#
On the main menu select Buy/Pay
Then select DSTV Payment
Then follow the prompts
You will receive a success confirmation screen
Services(https://www.bbs.co.bw/node/342)
Check Balances and Transaction History
View balances of all your linked accounts and review your transaction history.
Transfer Funds
Transfer funds between BBS accounts or any bank in Botswana.
Buy Services and Pay Bills
Buy prepaid electricity, airtime. pay DSTV subscription and more.
Loan Activities
View your loan balances and make loan payments.
Other Services
Create scheduled payments, make QR Payments, Link/ De-link Accounts, Share feedback with the BBS team and many more.
Security(https://www.bbs.co.bw/node/343)
Golden Tips
Always use a computer or phone you can trust.
Always log out immediately after you conclude your online banking session.
Choose a secure but easy to remember password.
Use a strong password or paraphrase Always contact the bank immediately if you notice any suspicious activity.
General Tips
Never leave your device unattended once you have signed in and started a Banking session.
Do not write down your passwords.
Report loss of credit and debit cards or ID, driver's license, or any other identity documents immediately.
Always inform the bank that you’ve changed your mobile number or any other critical information by calling the Contact Centre or visiting the nearest BBS Bank Branch.
Do not hesitate to inquire about anything when in doubt, notify the bank by contacting the Call Centre or go to your nearest branch.
Tear up or shred receipts and bank statements, offers before throwing them away. Shred documents containing personal or financial information before discarding. Many fraud and identity theft incidents happen because of mail and garbage theft.
When using social media, avoid sharing personal details that are used by financial institutions to identify you, such as your birth date, home address, mother’s maiden name, schools attended/mascots and pet’s name etc. Fraudsters may use this type of information to help gain access to an account since they are common answers to security questions.
Make the most of your phone's security features.
Avoid using public devices or networks to access digital banking platforms.
Avoid using public free internet for access to digital banking platforms.
Online banking user tips
Always use the Apple App Store or Android Google Play Store to download the Mobile banking application.
Do not give your Online Banking username and/or password to anyone.
Do not give your One Time PIN (OTP) to anyone.
Beware of e-mail attachments. Especially if they are from someone you don't know, even if they are from someone you do know, do not click on links in emails claiming to be from BBS Bank (we never send links in our correspondence).
Always type in www.bbs.co.bw(http://www.bbs.co.bw) in your browser. Only use secure browser that shows https://
Sign up for online banking and review your statements on a regular basis.
Long periods of login inactivity may increase the risk of fraud and other issues so we will log you out of your online banking session after 5 minutes of inactivity to prevent others from gaining access to your account.
Mobile Phone safety tips
Disable features not actively in use such as Bluetooth, Wi-Fi, and infrared. Set Bluetooth-enabled devices to “non-discoverable” when Bluetooth is enables.